|Questions and answers|
I did and no reply so far concerning my issue with FakeSigner.
Message # 17
- DotFix Software: Your server blocks our mail with:|
SMTP error from remote mail server after end of data:
host sis11.lf1.cuni.cz [22.214.171.124]: 554 VIRUS OR SPAM SUSPICION, PLEASE READ http://www1.lf1.cuni.cz/emailpolicy.html Reason:
My answer here:
> a month ago I sent you an EXE that I had tried to protect with DotFix
> FakeSigner and it failed after executing (EXE generated with Tanida
May be this builder add overlays to EXE. FakeSigner is not support overlays. Try to use NiceProtect v3.5
> My second question is concerning further development of this program as the
> v3.5 seems to be on web for a long time (a year or even longer)
Now I only work on NiceProtect. This project is based on FakeSigner.
I have contacted you several times concerning some strange bug that does not allow me to use this protection scheme and no reply so far. I even sent you an email with attchm of the file not protected and similarly no reply. I would like to buy FakeSigner but I cannot when nobody tries to solve the issue.
Message # 16
|- DotFix Software: May be your anti-spam email filters block mails from us. Please try to add our mail to white list and resend us your mail.|
I bought your product but my customers are complaining that my application is now with virus.
For example Sophos is reporting virus warning.
Can you tell me what I can do to avoid this?
Message # 15
- DotFix Software: I test 10 samples using www.virustotal.com and Sophos is not find virus. May be your software use some virus algorithms or Sophos has some false alarm. Please contact with Sophos by:|
Do you provide money back in case that application protected with DotFix Nice Protect is broken ;)?
Message # 14
|- DotFix Software: No. And I don't know any software protection vendors, who do it.|
What about x64 support?
Message # 13
|- DotFix Software: This is only future plans|
While testing, i discovered that if i pack the application from my athlon XP machine, it doesnt work on my intel pentium 4 machine. It just pops me the "Windows has encountered an error and needs to close".|
Any inputs on this ?
Message # 12
|- DotFix Software: Thank you for this reply. I test new version of DotFix NiceProtect on AMD and Intel processors and it works fine.|
During the installation of 'DotFix NiceProtect# my AntiVir (www.avira.com) told me also, that the DotFix NiceProtect.DLL include a heuristic virus-signature. Therefore i can not install it complete.
Message # 11
- DotFix Software: Official answer from Avira GmbH:|
Dear Sir or Madam,
Thank you for your recent inquiry.
We could not find a virus in the attachment you have sent us. This is
a false positive. We will take out the pattern recognition in one of
our next updates
We thank you for your assistance.
|- Stohrer I.|
Do you plan also a GERMAN GUI for Niceprotect? Can we hope of it?
Message # 10
|- DotFix Software: We only planning German help file in future version of DotFix NiceProtect|
Why does avast antivirus alert me about trojan in your product as in any application protected by your product ?
Message # 9
- DotFix Software: Thank you for this post.|
I send mails to Avira AntiVir and Avast about this False Alarm.
PS: our protector don't have any virus
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